Return Policy
We hope you love your Dawgy Couture by Pineiro Couture purchase, but if you are not fully satisfied, we accept returns within 30 days of delivery, subject to the following conditions:
- Return Eligibility: To be eligible for a return, the item must be unused, in the same condition as when you received it, and in the original packaging with all accessories, including the dust cover.
- Shipping Fees: Return shipping fees are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
- Restocking Fee: Please note that a restocking fee may be deducted from your refund.
- Non-Returnable Items: Certain items may not be eligible for return. For further details, please contact our Customer Service team.
- Return Process: To initiate a return, please contact Dawgy Couture by Pineiro Couture Customer Service at dawgycouture@yahoo.comand provide the following information:
- Your full name
- Full address
- Order number
- Item(s) to be returned
Before returns buyer must contact Dawgy Couture by Pineiro Couture for approval, please do not send any items back before you have been accepted for the approval process.
Once your return is received and inspected, we will process the refund, minus any applicable fees, to the original payment method. Please allow a few business days for the refund to appear on your account.